Rollplay - FAQs

Rollplay Frequently Asked Questions

How do I unplug the battery from the vehicle?
Unlock and remove the seat of your ride-on vehicle. Loosen and remove the screw from the battery strap. Remove the battery and unplug it from the car conne...
Wed, 14 Mar, 2018 at 11:02 AM
Rollplay's 12V & 24V Units > Which battery, control board, gearbox, charger should I order?
Rollplay 12V & 24V Units: Gearbox * Control Board/Wire * Battery * Charger
Mon, 24 Jun, 2019 at 11:19 AM
How long do I charge the battery?
How long do I charge the battery?
Wed, 17 Jul, 2019 at 11:44 AM
How long will the battery charge last on my vehicle?
A fully charged battery will provide 1 to 2 hours of use per charge.  Total usage time depends on the temperature, passenger weight, battery care and mainte...
Wed, 14 Mar, 2018 at 11:05 AM
How much weight can my Rollplay vehicle hold?
How much weight can my Rollplay vehicle hold?
Wed, 17 Jul, 2019 at 11:47 AM
How should I care for my Rollplay vehicle?
Carefully clean the vehicle with a damp cloth and mild soap.  Do not get water in or near any electrical parts. Do not wash the vehicle with a hose.  Store ...
Wed, 14 Mar, 2018 at 11:12 AM
How should I store my Rollplay vehicle?
Store the vehicle indoors or use a tarp to cover it. Keep away from stoves, heaters, or other sources of heat.  Remove the battery before storing in a cold p...
Wed, 14 Mar, 2018 at 11:14 AM
On what surfaces can I ride my Rollplay vehicle?
Rollplay vehicles can be operated on hard, level surfaces.  Do not operate near loose dirt, mud, sand, or fine gravel.  Do not operate near streets or motor ...
Wed, 14 Mar, 2018 at 11:15 AM
Warranty Information for Rollplay Units
Rollplay offers a one-year limited warranty on all "replaceable" parts and a 6-month warranty on 6V-12V & 24V batteries - both from the date o...
Wed, 12 Jun, 2019 at 11:55 AM
Where can I find replacement parts for my Rollplay vehicle?
Where can I find replacement parts for my Rollplay vehicle?
Wed, 17 Jul, 2019 at 11:45 AM